Statistics from the National Parking Association indicate that it takes on average eight minutes to walk to your car and drive out of a traditional parking garage. If this process includes searching for your car in a large structure, taking a stairway or elevator to go up several stories, or paying for your parking ticket at a booth or kiosk, the average time to leave a structure can take significantly longer. Should you leave the garage during rush hour when 30 or 40 people leave at the same time, it may take twenty to thirty minutes or more to leave that same structure. In addition to time concerns, most traditional garages have environmental issues that users have to deal with, such as safety and security, convenience and health. Traditional garages qualify statistically as some of the least favorable places of any built environment that people experience in daily life.
Arriving and leaving a our equipped automated parking garage is in stark contrast with traditional parking. With automated parking, the user experience is usurped by a new paradigm which is pleasant, convenient, safe, and very efficient. The retrieval time of a car at pick-up takes an average of 100-120 seconds for a single unit, 70-80 car system. To speed up retrieval and deposit times, our parking structures are custom configured with several exit bays and added gantries and trolleys so that multiple cars can enter and leave a structure at the same time.



Step by Step User Experience

Four Step Parking Experience

1. Patron drives up to the entry bay.
2. Patron exits the car and walks to the ticket kiosk.
3. To insure a safe & convenient parking experience, Patron answers the following typical questions via a simple,
    user friendly touch screen at the kiosk:
    Did you turn off your engine & place it in park?
    Do you have your baby with you?
    Do you have your keys on you?
    Do you have your wallet / purse?
    Is there anything else you need to retrieve from the car?
4. Patron leaves entry bay and parking area and goes about their daily business.


Once the Patron Leaves

1. The entry bay door closes.
2. The system scans the entry bay for occupants via motion and/or body heat sensors.
3. The system scans the car for dimensions and weight and programs the system to place the car into the
    appropriate sedan or SUV stall.
4. A centering device centers the car to insure proper placement on the trolley and perfect fit between other
    parked cars (no scrapes, dings, or scratches)
5. The automated system garage door opens, a robot pulls up under the car, picks up the car by the tires,
    the safest place for a car to be move by, and moves the car onto the gantry.
6. The automated system will place the car in its appropriate space.


Five Step Retrieval Experience

1. Patron walks up to ticket Kiosk.
2. Patron swipes card or inserts ticket and pays parking fare.
3. Patron waits safely in the lounge.
4. Vehicle arrives at exit bay.
5. Patron enters vehicle and drives off within seconds.


Safeness

Photo Sensors to detect arriving cars, determine size and positioning in the entry area
Brake & Level Locking Device that limits speed & positioning of elevator and serves as back-up to stop descent
  in case of motor failure or cable failure.
Door Sensors that prevent operation of system when entry area doors are opened or compromised.
Manual Emergency Stop Buttons located in certain locations in case of emergency.
Integrated Phone System for maintenance & emergency communication between entry area, Safety & Diagnostics
  Center, machine rooms, parking areas and emergency agencies.
Highly sensitive early smoke and heat detection systems and software.
Sprinkler Systems to suppress possible fire with one sprinkler head in each parking bay

Each site is recommended to be staffed with at least one trained valet (live person) to assist patrons and teach them about the new technology.
See more..... Article published by National Parking Association